September 23, 2020

VMworld 2020 Lakeside Software Video Interview with VMblog (Digital Experience Monitoring)

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Ahead of VMworld 2020, VMblog visited with Ben Murphy, senior director of product management at Lakeside Software, a leader in digital experience monitoring.

In this video, we discuss trade shows like VMworld becoming digital events and what that means, how companies have moved to a work from home lifestyle, and how Lakeside Software operates with VMware as a partner. Watch and learn as Ben Murphy explains more about the company's technology, and offers a view into the product.

Lakeside Software develops software that provides the visibility IT teams need to design and support productive digital workplaces. Customers use Lakeside Software technology to perform workplace analytics, IT asset optimization, remote work management, and AIOps. SysTrack is a digital experience monitoring solution that gathers and analyzes data on everything that may impact end-user experience and business productivity. It captures data such as CPU, disk, memory, and other 10,000+ data points. These are then analyzed by SysTrack and used by IT in countless ways that lower costs and optimize operations including: lowering the amount of help desk tickets, identifying over and under-provisioning, reducing time to resolution, tracking SLA performance, measuring the performance of rollouts, and more.

Learn more about Lakeside Software by visiting: https://www.lakesidesoftware.com/

Brian Ducharme

Brian is an event reporter for VMBlog.com and an expert in virtualization/cloud techonlogies.  In his 15+ years of experience in the virtualization/cloud field he has interviewed hundreds of companies, users and executives.  Brian has been an active member of the NEVMUG (NEVTUG) since 2006 and attends both vmworld and Citrix Synergy every year.  Brian works full time as a Senior Software Engineer for Liquidware Labs.

Brian also spent 5 years as the managing editor of Virtual Strategy Magazine, an online magazine focused on the virtualization industry and has been with vmblog since 2011. He has a background in Computer Graphics, Marketing, Programming, Web Design, Mobile App Development, Linux Administration and is an active member of the NHJS group. 

 

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