October 27, 2023

KubeCon + CloudNativeCon 2023 Q&A: Transposit Will Showcase Its AI-powered Incident Management Platform and All-in-One Reliability Platform

Written by

Ready for KubeCon + CloudNativeCon 2023?  Attending the show?  Make sure to visit with Transposit.

KubeCon + CloudNativeCon takes place November 6 - 9, 2023 in Chicago, Illinois.

Read this exclusive interview between VMblog and Jessica Abelson, Director of Product Marketing at Transposit, the AI-powered incident management company.

Transposit logo 

VMblog:  If you were giving a KubeCon attendee a quick overview of the company, what would you say? How would you describe the company?

Jessica Abelson:  Transposit is the world's first AI-powered incident management platform that helps ITOps and SRE teams boost operational efficiency and resolve incidents faster with end-to-end automation, AI-powered guidance, and dynamic on-call. At the center of Transposit is a 24/7 AI operator, a tireless team member customized to understand every customer's unique environment to offer suggestions and surface automations. Transposit's end-to-end automation guides teams with instant contextual awareness and improves efficiency by 100x. Transposit's industry-first usage-based on-call pricing ensures customers only pay for what they use. Transposit uniquely guides teams through the entire incident lifecycle with on-call management, automated runbooks, and thousands of integrations and automations. Its human-in-the-loop approach to AI enhances the unique expertise of humans, empowering teams to accelerate response and resolution.

VMblog:  Your company is sponsoring this year's KubeCon + CloudNativeCon event. Can you talk about what that sponsorship looks like?

Abelson:  Transposit is a Silver sponsor of KubeCon this year and proud members and supporters of the CNCF and Linux Foundation. The company will be at booth P19, ready to bring some BeachOps fun to the event. Stop by to grab swag and get a live demo of the platform!

VMblog:  How can attendees of the event find you? What do you have planned at your booth this year? What type of things will attendees be able to do at your booth?

Abelson:  Attendees can visit and learn about Transposit at booth P19 where anyone can enter to win a YETI Tundra 45 Hard Cooler (plus grab lots of other swag!), get a live demo of the platform, and talk directly with the CEO and executives about how Transposit can transform your incident management processes.

VMblog:  What kind of message will an attendee hear from you this year? What will they take back to help sell their management team and decision makers?

Abelson:  Current on-call solutions are stuck in the Stone Age - teams are frequently left scrambling through a clutter of tools, data, and fragmented communications. It's a chaotic, stress-inducing, and costly ordeal that most tools on the market barely help navigate.

It's time for a solution that doesn't just buzz users' phones but empowers them to tackle problems efficiently and cost-effectively. Transposit is the ideal incident management companion, guiding teams through the entire incident lifecycle, from alert to resolution. The platform's robust automation engine and thousands of integrations and actions allow teams to craft scripts to investigate and remediate incidents with a single click, right from Slack or Teams. Transposit breaks down the barriers to low-code automation with a natural language script authoring environment, and a library of templates and best practices to get teams started in minutes.

Cost is top of mind for all organizations, so Transposit has eliminated exorbitant, convoluted pricing models with an approach that flexes to teams' needs. With Transposit, customers only pay when users get paged, a true pay-for-what-you-use model.

At the core of Transposit's product is the AI operator, a new era of intelligent operations. Understanding the unique context of a team's environment and incident, the AI operator offers tailored suggestions, concise summaries, and unveils opportunities for automation. Imagine a world where on-call schedules and rotations are infused with AI-driven intelligence, ensuring that the right expert is always brought in, and the relevant stakeholders are promptly notified.

Transposit is actively building the future of incident management.

VMblog:  Can you double click on your company's technologies? And talk about the types of problems you solve for a KubeCon + CloudNativeCon attendee.

Abelson:  Transposit is focused on streamlining incident management processes with its all-in-one reliability platform to boost operational efficiency and resolve incidents faster with end-to-end automation, AI-powered guidance, and dynamic on-call that flexes to teams' needs. The AI operator provides teams with the capability to auto-detect incidents, offers context-aware, actionable suggestions, and concisely summarizes incidents, furnishing teams with pertinent automations, knowledge, and data precisely when needed. Think of it as a new AI teammate that gives operations teams superpowers to create automations in seconds using natural language. Transposit provides automation within incident management teams that enables them to proactively detect and prevent potential issues before they escalate.

The recently announced Transposit On-Call forges a new era of reliability, bridging the gap between alerting and effective incident response. Transposit On-Call is adaptive, responsive, and doesn't break the bank, enabling SREs, platform teams, on-call engineers, and customer support teams to create, manage, and automate incident response workflows effortlessly in one platform.

Transposit also understands DevOps teams' pain point of working with modern tech stacks that require teams to switch constantly between tools. This is why Transposit seamlessly integrates with all the tools teams already use and love. The platform's data-centric, event-driven infrastructure is built to scale and adapt as teams, processes, and tools change.

VMblog:  While thinking about your company's solutions, can you give readers a few examples of how your offerings are unique? What are your differentiators? What sets you apart from the competition?

Abelson:  Unlike other approaches to incident management limited to strictly on-call or incident response, Transposit uniquely does both, making it easy for operations teams and developers to allow their whole organization to act quickly and find resolutions. Using advanced large language models, Transposit's AIOps capabilities empower users to employ generative AI technology to automate workflows across infrastructure, systems, tools, and events in seconds. By combining intelligent alert routing, AI-powered automation, and real-time collaboration, Transposit helps teams reduce downtime and improve overall system reliability.

Transposit also believes that companies should not have to worry about the price of adding each individual to their account, especially when it comes to incident management, where communication and collaboration are critical. Tranposit provides a cost-effective alternative to competitors by providing a dynamic on-call pricing model, which is usage-based in contrast to the user-based pricing model competitors offer.

Existing on-call tools lack the breadth of automation and AI that modern ops teams need - they're great at waking you up, but then you're left scrambling through a clutter of tools, data, and communications. Transposit empowers teams to automate the entire incident lifecycle, from alert to resolution, delivering access to all the necessary knowledge and actionability within a single interface. From any alert, teams can notify on-call teams, trigger workflows, and collaboratively take action across their environment to investigate and remediate the incident.

Transposit's approach to AI keeps humans in the loop to empower them, not replace them. AI handles the tedious work of gathering and consuming data and keeping track of the process while empowering teams to keep them in the driver's seat.

VMblog:  What approach should businesses take when implementing AI-powered solutions?

Abelson:  AI is still in its early stages. Known to occasionally "hallucinate" or make errors in judgment - it's not a technology that we can hand over complete control to. A human-in-the-loop approach to AI ensures that humans still have the final say. People should be able to validate, modify, or even veto actions suggested or taken by AI, providing a necessary layer of oversight.

Transposit views AI through the lens of collaboration rather than competition. AI should empower humans, freeing them to do what they are uniquely good at - creative problem-solving, collaboration, and using judgment to solve complex challenges. Transposit's platform is built with the human-in-the-loop AI philosophy at its core. Looking ahead, Transposit will continue to strengthen its AI capabilities, always with the goal of empowering humans rather than replacing them.

VMblog:  Where does your company fit within the container, cloud, Kubernetes ecosystem?

Abelson:  Transposit is a powerful service orchestration and automation platform that helps in connecting various APIs, databases, and services, allowing teams to orchestrate workflows and automate tasks across them. Automations/workflows to consider:

  • Incident Response: Automate alerting and remediation steps across multiple services
  • CI/CD Pipelines: Integrate with Jenkins, GitHub, etc., to automate deployments or rollbacks
  • Data Sync: Sync data between cloud services

In the container/cloud/Kubernetes ecosystem, Transposit acts as a facilitator for operations that involve multiple disconnected services.

VMblog:  Are you giving away any prizes at your booth or participating in any prize giveaways?

Abelson:  Attendees can enter to win a YETI Tundra 45 Hard Cooler. Transposit will also be giving away socks, coloring books, and Bob Ross Chia Pets at Transposit's booth located at P19.

David Marshall

David Marshall has been involved in the technology industry for over 19 years, and he's been working with virtualization software since 1999. He was able to become an industry expert in virtualization by becoming a pioneer in that field - one of the few people in the industry allowed to work with Alpha stage server virtualization software from industry leaders: VMware (ESX Server), Connectix and Microsoft (Virtual Server).

Through the years, he has invented, marketed and helped launch a number of successful virtualization software companies and products. David holds a BS degree in Finance, an Information Technology Certification, and a number of vendor certifications from Microsoft, CompTia and others. He's also co-authored two published books: "VMware ESX Essentials in the Virtual Data Center" and "Advanced Server Virtualization: VMware and Microsoft Platforms in the Virtual Data Center" and acted as technical editor for two popular Virtualization "For Dummies" books. With his remaining spare time, David founded and operates one of the oldest independent virtualization news blogs, VMblog.com. And co-founded CloudCow.com, a publication dedicated to Cloud Computing. Starting in 2009 and continuing all the way to 2016, David has been honored with the vExpert distinction by VMware for his virtualization evangelism.

Platinum Sponsors











Gold Sponsors

Ambassador Labs



Silver Sponsors




Latest Videos