August 16, 2023

Digital Employee Experience Management: Exclusive Video Interview with ControlUp | VMware Explore 2023

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In this exclusive VMblog video interview as part of our VMware Explore US 2023 coverage, we speak with Joel Stocker, Director of Product Marketing at ControlUp, an industry leader in Digital Employee Experience (DEX) management.

Watch as we learn more about ControlUp and their technology. ControlUp helps IT resolve desktop issues faster, prevent tickets, and reduce spend by delivering a Digital Employee Experience (DEX) Management Fabric built for IT teams struggling with troubleshooting complex workspaces, support tickets, and flat budgets. With ControlUp, organizations minimize time spent troubleshooting with context-rich data and reporting, proactively identify problems while automating solutions before tickets are submitted, and consolidate tools into a single, easy-to-use web app.

During this interview, Stocker provides a deeper dive into ControlUp, and talks about how it is considered unique and differentiated in the market. He also describes the company's partnership with VMware and what it looks like, how they work with VMware Horizon, and also details the problems that they solve for VMware users and implementations. Stick around to the end and watch a demo!

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Jump straight in:
0:00 - Intro
0:18 - Welcome to Joel Stocker, Director of Product Marketing at ControlUp
0:39 - Background on ControlUp
2:14 - How does ControlUp partner with VMware?
3:36 - What problems do you solve? And what do you offer VMware users?
6:12 - Providing a deeper dive into the ControlUp solution
11:09 - What makes ControlUp unique and differentiated in the market?
14:04 - What themes and trends in 2023/2024 is ControlUp interested in?
15:56 - Demo
22:03 - Wrap up

Brian Ducharme

Brian is an event reporter for and an expert in virtualization/cloud techonlogies.  In his 15+ years of experience in the virtualization/cloud field he has interviewed hundreds of companies, users and executives.  Brian has been an active member of the NEVMUG (NEVTUG) since 2006 and attends both vmworld and Citrix Synergy every year.  Brian works full time as a Senior Software Engineer for Liquidware Labs.

Brian also spent 5 years as the managing editor of Virtual Strategy Magazine, an online magazine focused on the virtualization industry and has been with vmblog since 2011. He has a background in Computer Graphics, Marketing, Programming, Web Design, Mobile App Development, Linux Administration and is an active member of the NHJS group. 





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